Pdf architect extended download protection - 2 years






















Not exactly a new issue BTW, so I assume you are happy with it? BTW i haven't updated to '6' as i found 5 would mangle my MS office-generated pdfs that had drawing objects in them, I know I should open a thread but?? We have to go to upclick and that has no place for a refund on my price thanks again. Also I was never sent an email to upgrade my product to the version six I get product popups that tell me that and they take me to the same place the subscription based products.

Ok I understand. The recurring payment checkbox in PDF Architect 5 however doesn't mean you purchased the subscription model, so I didn't feel it would help to mention some future development at that point. The subscription really started with PDF Architect 6. I shouldn't have taken it personally, sorry for getting a bit upset there. Regarding the pricing issues, obviously the perpetual edition is more expensive than the subscription based one, since you can use it for as long as you like.

It could also be a very trivial thing like a typo in the email address used during the purchase, which would lead to you not getting any email and Upclick support agents not being able to find you in their database. Did you use the email from your profile for the purchase? I will contact Upclick, ensure you get the refund and try to find out what went wrong here. Everything from previous cases should be sorted with Upclick, so far all issues seem to have been rather individual ones than general issues.

Not sure what happened in the current case, yet. Do you have any specific issue in mind which hasn't been resolved? If you can send me one of the mangled PDFs I will look into the issue. Look I bought every version of the PDF Architect program from the first version to the 5th version and the 6th version wants you to buy the subscription based program that is pretty scammy when you are not offered a upgrade price to the perpetual licensed version that you have bought 5 times prior to the version 6 release if you go to their main sight you don't get offered the perpetual license products you have to look at the fine print below every thing I found out after logging into my account because it had the expires date.

Don't comment on my post when you don't understand what im doing or saying that is just freaking rude. My 5th version works great with Microsoft Office Professional All I want is a refund so I can buy the perpetual priced version 6 that is over priced version 6 for dollars no upgrade price offered I got the version 5 for 65 dollars in February I have contacted Upclick for the refund and additionally would like to give you a free PDF Architect 6 perpetual license to make up a little for the trouble.

I have sent you an email with the license key and download link. You will most likely need to remove the currently installed PDF Architect 6 and reinstall it with the installer linked in the email, since the perpetual version requires a slightly different installation to support license keys.

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